HASP dongle emulator doesn't work
There are many reasons because HASP dongle emulator doesn't work:
- You didn't install HASP dongle emulator correctly;
- Your application isn't 32-bit application and doesn't use low-level driver;
- Dongle wasn't dumped properly;
- Your program detects dongle emulator.
Contact us at
sales@donglebackup.com for troubleshooting.
Your program was updated, and HASP dongle emulator stopped working
Usually it happens when dongle content is changed. Then you should start from Step 1 with only exception - all updates are free of charges if you're registered user of HASP dongle emulator.
Questions
If you need additional information or want to ask some questions - feel free to send us e-mail to
sales@donglebackup.com.
If no Sentinel dump file is created:
- Make sure dongle drivers are installed. You can download latest Rainbow Sentinel drivers here. Click here to download latest Sentinel dongle drivers. Anyway you'll need those drivers for Sentinel dongle emulator.
- Make sure dongle is connected to computer.
- Probably it is not Sentinel SuperPRO or CPlus key.
- Contact us with information about your software. Additional information is required for reading your key. Please fill contact form below
